Shipping policy

Welcome to  CAJStoreAttachment.tiff
Thank you for shopping with us! Below is our shipping policy for physical products and merchandise purchased through our store.

Order Processing

All orders are processed within 2–5 business days after payment confirmation.
Orders are not processed or shipped on weekends or holidays.

Please note:

  • Processing times may increase during sales, holidays, or high-demand periods.
  • Customized or made-to-order items may require additional processing time.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

  • United States: 3–7 business days
  • International Orders: 7–21 business days (varies by destination)

Delivery times are estimates and may be affected by:

  • Carrier delays
  • Weather conditions
  • Customs processing
  • Incorrect shipping information

Digital Products

Digital products such as eBooks, planners, templates, and downloadable content are delivered electronically and do not require shipping.

Customers will receive access to digital products immediately or shortly after purchase via email or download link.

Tracking Information

Once your order has shipped, you will receive a tracking number by email if tracking is available for your shipment.

Incorrect Addresses

Please ensure your shipping address is correct before placing your order.

CAJStore is not responsible for:

  • Orders shipped to incorrect addresses provided by customers
  • Lost packages due to incorrect shipping details

Additional shipping charges may apply for reshipment.

Lost or Damaged Packages

If your package arrives damaged or appears lost in transit, please contact us within 7 days of the estimated delivery date.

We may request:

  • Photos of damaged items
  • Packaging photos
  • Order confirmation details

International Customs & Duties

International customers may be responsible for customs fees, import taxes, or duties imposed by their country.

CAJStore is not responsible for these additional charges.

Contact Us

For shipping questions or support, please visit: www.cajstore.com

Thank you for supporting CAJStore and the CAJ One Brand family.